Effective Date: 20 December 2025
Last Updated: 20 December 2025

At Activity Guide, we value your privacy and are committed to protecting your personal information. This policy outlines the procedures for deleting user data to ensure transparency and compliance with applicable laws.

1. Scope

This policy applies to all personal data collected, processed, and stored by Activity Guide, including but not limited to:

  • User account information.
  • Transactional data.
  • Communication records (e.g., emails, messages).
  • Website usage logs and analytics.

2. User Rights

Users have the right to request the deletion of their personal data in accordance with applicable laws. Requests can be made for:

  • Deleting specific data.
  • Deleting all personal data associated with their account.

3. Data Deletion Process

  1. Request Submission
    Users can request data deletion by contacting us at info@activty.guide
    • The request should include:
      • Full name.
      • Registered email address.
      • Specific data to be deleted (if applicable).
  2. Verification
    • We will verify the identity of the requester to ensure the security of user data.
    • Verification methods may include confirmation through registered email or additional identification steps.
  3. Data Deletion Timeline
    • Upon verification, we will delete the requested data within 30 days.
    • Users will receive confirmation once the data has been deleted.
  4. Exceptions
    • Certain data may not be deleted if required for:
      • Legal compliance.
      • Fraud prevention.
      • Ongoing contractual obligations.
    • In such cases, users will be informed of the reasons for retention.

4. Data Stored by Third Parties

If user data is shared with third-party services (e.g., payment processors, analytics providers), we will:

  • Notify the third party of the deletion request.
  • Ensure that third-party providers comply with the deletion request.

5. Automatic Data Retention and Deletion

  • Inactive accounts may be flagged for deletion after [e.g., 12 months] of inactivity. Users will be notified before any data is removed.
  • Temporary data (e.g., cache files, logs) is automatically deleted after [e.g., 90 days].

6. Data Backup

Data stored in backups will be securely retained for [e.g., 6 months] for disaster recovery purposes. Backup data will be permanently deleted following the backup retention period.

7. Contact Information

For questions or requests regarding this policy, please contact us:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Mail: [Insert Physical Address]

8. Policy Updates

We may update this policy from time to time. Changes will be communicated via [Website/Email Notification] and will take effect [e.g., 30 days] after notification.